Software for repair shops
by GrenSoft
Email: worktracer@grensoft.com
 USA & Canada toll free:
+1 888 213 4610
 UK local rate:
+44 (0)845 094 8285
 Rest of the world:
+1 857 221 9126
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Features of WorkTracer
Flexibility
- Easy one-time setup procedure
- Choice of date format and currency symbol
- Up to three taxes on labour and sales
- Password protected functions (including all setup commands)
- Management of repair tickets
- Flexible labour rates
- Customer accounts
- Print invoices
- Set up your own text for contracts, invoices and receipts
- Option to print company logo on contracts, invoices and receipts
- All reports exportable in csv format (eg to Excel)
- Barcode compatible
- Receipt printer, cash drawer and pole display compatible
- Data file backup function
- POS for merchandise sales
- Printable manual (Word document)
- Graphical work scheduler
- Export customers' mail merge file
- Flag priority tickets
- Print barcoded ticket labels
- Attach photographs to equipment
- Accept merchandise orders
- Read customer data from TrackEasy rental software
- Print account statements
- Reminders for equipment recall
- SMS text messaging to customers
- Editable field names
- Employee commissions
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Reports:
- List customer details
- Customer's ticket history
- List stock details (highlights stock requiring reorder)
- Labour summary (by employee)
- Receipts (for specified period)
- Revenue (for specified period)
- Open tickets
- Merchandise sales and work history
- Tickets requiring account payment
- Tickets requiring collection
- Tickets with incomplete work
- Summary report on tickets
- Summary report on sales
- Equipment history
- Stock reorders
- Account activity
- Stock location
- Reminders
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